Privacy Policy

Please read the Privacy Policy (“Privacy Policy”) below. This Privacy Policy sets out how The Money Hub (Pty) Ltd may collect, use or disclose information about you when you interact with The Money Hub (Pty) Ltd and your associated rights. By signing the Application Form or selecting ‘accept/agree’ online, you consent to the matters outlined in the Privacy Policy.

Personal Information

If you complete the Application Form online with us; or communicate with us (which includes the use of our website, speaking to us on the telephone or sending us correspondence or information by post or email to us), you will be supplying The Money Hub (Pty) Ltd (Address) with, and The Money Hub (Pty) Ltd will be collecting, information that is “Personal Information” which we will deal with in accordance with the Privacy Principles.

Collection and Disclosure of Personal Information

The Money Hub (Pty) Ltd may collect and use your Personal Information for the following purposes:

payment for subscriptions and seminars;

marketing of products and services; determining future product and business strategies and to develop The Money Hub (Pty) Ltd products and services; communicating with you in relation to The Money Hub (Pty) Ltd products and services including in relation to any Transaction made and/or your Account;

providing products and services to you.

When we communicate with you for the above purposes, you consent to receiving communications from us in any form, including email. Your Personal Information may be disclosed to entities associated with The Money Hub (Pty) Ltd, The Money Hub (Pty) Ltd’s counterparties or third-party product or service providers for the above purposes. It may also be disclosed to any financial institution nominated by you and may be disclosed to your financial adviser if you request so in writing.

We will not disclose your Personal Information to any other third party except where required to or permitted to by law, where you have authorised us to do so, or where disclosure is connected to the purposes for which the information was collected. You can, by contacting us, instruct us not to disclose your Personal Information to companies related to us. If you do not wish to be kept informed of The Money Hub (Pty) Ltd marketing or promotional activities electronically, please contact us via email.

We do not sell Personal Information to other organizations.

While the information we ask you to supply is not required by law, we may not be able to assess your application if the information is not supplied.


When you visit our website, we (or our service providers in connection with the website) may use technology to collect information to assist us with administering the website and with enhancing the content and facilities on the website. An example of the technology that we use is “cookies”.

A “cookie” is a packet of information placed on a user’s computer by a website. The purposes for which cookies are used on this website may include:

enabling access to online services;

managing advertising – we may use advertising companies to deliver our online advertising. When you see one of our ads on a third-party website, cookies are sometimes used to collect information about what pages you visit and the type of software you are using; and

monitoring web traffic – we may use tracking companies to gather information about how people are using The Money Hub (Pty) Ltd website, this information includes time of visit, pages visited, and some system information about the type of computer you are using.

You can configure your browser to accept all cookies, reject all cookies, or notify you when a cookie is sent. Each browser is different, so check the “Help” menu of your browser to learn how to change your cookie preferences.

If you disable the use of cookies on your web browser or remove or reject specific cookies from this website or linked websites, then you may not be able to gain access to all of the content and facilities on this website.

Technology improvements

To improve functionality on this site and adhere to technology changes, we may change to the way in which personal information is collected or used. The impact of any technology changes which may affect your privacy will be notified in this Supplement at the time of the change.

Your Rights

Under the Privacy Act you have rights to access and to correct the Personal Information we hold about you.

You can contact us by phone or email including requesting access to your information. In normal circumstances, we will give you full access to your information. However, there may be some legal or administrative reason to deny you access, in which case we will tell you of that reason.

How to contact us

If you want to:

  • make a general enquiry about our privacy policy
  • change your personal information
  • access your personal information

email us at: